Computer Problem Solving
Part 1
1. How many bits make up a byte?
a. 4
b. 16
c. 8
d. 32
2. What is the first 640k of memory addresses called?
a. extended memory
b. upper memory
c. high memory
d. conventional memory
3. What was the first socket to support dual voltage inputs?
a. Socket 7
b. Socket 5
c. Socket 8
d. Socket 423
4. What is the smallest full feature PC today?
a. Ultralight
b. Tablet
c. Personal Digital Assistant
d. Notebook
5. Which card is used to add modems and network cards to the portable computer?
a. Type 1
b. Type 2
c. Type 3
d. Type 4
6. Which option should you use to configure a removable storage device so that the device can
be removed without using the Safely Remove Hardware application?
a. optimize for quick removal
b. enable write caching on the disk
c. optimize for performance
d. adjust for best performance
7. You are troubleshooting a laser printing problem where faint images of previously printed
pages are appearing on the current page. Which component is the most likely cause of this
problem?
a. fusing rollers
b. discharge lamp
c. deta corona
d. charge corona
8. Which type of battery is used most often in notebook computers?
a. NiMH
b. NiCad
c. Li-ION
d. Zinc Air
9. Which of the following does the erase lamp remove?
a. static charge from the developed image area on the paper
b. static charge from the margin areas of the paper
c. leftover toner particles from the paper
d. any static charge that may remain on the drum
10. Which one of the following terms refers to the method used by Microsoft to prevent
unlicensed use of their software?
a. product activation
b. piracy
c. disk cloning
d. Windows update
11. Which standard that was first available in Windows 95 and that incorporated as a BIOS
configuration option to conserve electrical power?
a. ACPI
b. APM
c. PCMIA
d. Energy Star
12. What does FDDI stand for?
a. Fixed Data Distribution Interchange
b. Fiber Direct Data Interface
c. Fiber Distributed Data Interface
d. Fixed Data Direct Interface
13. Which of the following files is the virtual memory swap file needed to boot Windows
2000/XP?
a. Pagefile.sys
b. Hal.dll
c. Kernel32.dll
d. Himem.sys
14. Which of the following protocols guarantees packet delivery?
a. HTTP
b. IP
c. TCP
d. UDP
15. Which information must be provided to a wireless device to enable it to connect to a wireless
network?
a. Access Point (AP)
b. Wi-Fi Protected Access (WPA)
c. Wired Equivalent Privacy (WEP)
d. Service Set Identifier (SSID)
16. What is the standard recommendation for changing your password?
a. between 30 to 60 days
b. less than 30 days
c. between 60 and 90 days
d. once a year
17. What is the most common form of identification and authentication?
a. user identification with reusable password
b. biometrics
c. two-factor authentication
d. smart cards
18. Which device should not be connected to a UPS system?
a. mail server
b. workstation
c. Web server
d. laser printer
19. What can you use to secure a Windows XP computer by directly downloading security and
bug-related fixes for various Windows-related products?
a. Windows Update
b. Windows Software Update Service (WSUS)
c. Software Update Services (SUS)
d. Windows Firewall
20. Why should you never attempt to repair a monitor yourself?
a. There is an electrical source inside which can hold a lethal charge.
b. Opening the monitor will expose the photosensitive receptor inside.
c. Opening it will disable the over-voltage protection circuit.
d. Opening it will disable the monitor power generator.
a. 4
b. 16
c. 8
d. 32
2. What is the first 640k of memory addresses called?
a. extended memory
b. upper memory
c. high memory
d. conventional memory
3. What was the first socket to support dual voltage inputs?
a. Socket 7
b. Socket 5
c. Socket 8
d. Socket 423
4. What is the smallest full feature PC today?
a. Ultralight
b. Tablet
c. Personal Digital Assistant
d. Notebook
5. Which card is used to add modems and network cards to the portable computer?
a. Type 1
b. Type 2
c. Type 3
d. Type 4
6. Which option should you use to configure a removable storage device so that the device can
be removed without using the Safely Remove Hardware application?
a. optimize for quick removal
b. enable write caching on the disk
c. optimize for performance
d. adjust for best performance
7. You are troubleshooting a laser printing problem where faint images of previously printed
pages are appearing on the current page. Which component is the most likely cause of this
problem?
a. fusing rollers
b. discharge lamp
c. deta corona
d. charge corona
8. Which type of battery is used most often in notebook computers?
a. NiMH
b. NiCad
c. Li-ION
d. Zinc Air
9. Which of the following does the erase lamp remove?
a. static charge from the developed image area on the paper
b. static charge from the margin areas of the paper
c. leftover toner particles from the paper
d. any static charge that may remain on the drum
10. Which one of the following terms refers to the method used by Microsoft to prevent
unlicensed use of their software?
a. product activation
b. piracy
c. disk cloning
d. Windows update
11. Which standard that was first available in Windows 95 and that incorporated as a BIOS
configuration option to conserve electrical power?
a. ACPI
b. APM
c. PCMIA
d. Energy Star
12. What does FDDI stand for?
a. Fixed Data Distribution Interchange
b. Fiber Direct Data Interface
c. Fiber Distributed Data Interface
d. Fixed Data Direct Interface
13. Which of the following files is the virtual memory swap file needed to boot Windows
2000/XP?
a. Pagefile.sys
b. Hal.dll
c. Kernel32.dll
d. Himem.sys
14. Which of the following protocols guarantees packet delivery?
a. HTTP
b. IP
c. TCP
d. UDP
15. Which information must be provided to a wireless device to enable it to connect to a wireless
network?
a. Access Point (AP)
b. Wi-Fi Protected Access (WPA)
c. Wired Equivalent Privacy (WEP)
d. Service Set Identifier (SSID)
16. What is the standard recommendation for changing your password?
a. between 30 to 60 days
b. less than 30 days
c. between 60 and 90 days
d. once a year
17. What is the most common form of identification and authentication?
a. user identification with reusable password
b. biometrics
c. two-factor authentication
d. smart cards
18. Which device should not be connected to a UPS system?
a. mail server
b. workstation
c. Web server
d. laser printer
19. What can you use to secure a Windows XP computer by directly downloading security and
bug-related fixes for various Windows-related products?
a. Windows Update
b. Windows Software Update Service (WSUS)
c. Software Update Services (SUS)
d. Windows Firewall
20. Why should you never attempt to repair a monitor yourself?
a. There is an electrical source inside which can hold a lethal charge.
b. Opening the monitor will expose the photosensitive receptor inside.
c. Opening it will disable the over-voltage protection circuit.
d. Opening it will disable the monitor power generator.
Answers
1. C.
2. D. 3. A. 4. B. 5. B. 6. A. 7. B. 8. C. 9. D. 10. A. |
11. B.
12. C. 13. A. 14. C. 15. D. 16. A. 17. A. 18. D. 19. C. 20. A. |