VocAB
Commercial recreation- Any recreational activity for which a guest pays a fee
Commercial site- An establishment, such as a restaurant, where a food-and-beverage business competes for customers
Commission- A fee or payment based on a percentage of products sold
Compensation- A form of payment that may include wages, benefits, and/ or incentives in return work.
Competitive advantage- An advantage over competitors due to greater value to consumers through lower prices or more benefits.
Concierge- A hotel staff member who helps guest make arrangements for transportation, resturaunt reservations, event reservations, and entertainment tickets, and advises guest about activities in the area.
Consolidator- An agent who buys unsold products in bulk from suppliers and resells the products at a discount to intermediaries or to consumers.
Consumer show- A single- or multi-day exhibition held at a convention or civic center arena.
Convention and visitors bureau (CVB)- An organization that works with meeting planners to provide tourist information services to business and leisure travelers
Core product- The main product that the customer is buying
Cost-plus pricing- Pricing products by calculating all costs and expenses and adding desired profit
Cross-selling- The method of selling the customer additional related products tied to one name
Customer loyalty- The customer's faithfulness to a business and its product, demonstrated by the customer purchasing the product again
Customer satisfaction- A positive feeling or reaction customers have when a buisness or product meets their needs
Customized tour- A tour that is more expensive than a package tour and is designed specifically for an individual tourist.
Demand- The amount or quanity of goods and services that consumers are willing to buy at various prices
Demographics- Statistics that describe a population in terms of personal characteristics, such as age, gender, income, ethinicity, or education
Dependables- Travelers who prefer familiarity and creature comforts and seldom try anything new or different
Destination marketing- The process of developing, promoting, and distributing specefic locations to satisfy travelers and maintain appeal as long as possible
Destination resort- A resort property in a specefic location with a concentration of recources or facilities
Destination- The final stop of a journey, or the goal for travelers.
Commercial site- An establishment, such as a restaurant, where a food-and-beverage business competes for customers
Commission- A fee or payment based on a percentage of products sold
Compensation- A form of payment that may include wages, benefits, and/ or incentives in return work.
Competitive advantage- An advantage over competitors due to greater value to consumers through lower prices or more benefits.
Concierge- A hotel staff member who helps guest make arrangements for transportation, resturaunt reservations, event reservations, and entertainment tickets, and advises guest about activities in the area.
Consolidator- An agent who buys unsold products in bulk from suppliers and resells the products at a discount to intermediaries or to consumers.
Consumer show- A single- or multi-day exhibition held at a convention or civic center arena.
Convention and visitors bureau (CVB)- An organization that works with meeting planners to provide tourist information services to business and leisure travelers
Core product- The main product that the customer is buying
Cost-plus pricing- Pricing products by calculating all costs and expenses and adding desired profit
Cross-selling- The method of selling the customer additional related products tied to one name
Customer loyalty- The customer's faithfulness to a business and its product, demonstrated by the customer purchasing the product again
Customer satisfaction- A positive feeling or reaction customers have when a buisness or product meets their needs
Customized tour- A tour that is more expensive than a package tour and is designed specifically for an individual tourist.
Demand- The amount or quanity of goods and services that consumers are willing to buy at various prices
Demographics- Statistics that describe a population in terms of personal characteristics, such as age, gender, income, ethinicity, or education
Dependables- Travelers who prefer familiarity and creature comforts and seldom try anything new or different
Destination marketing- The process of developing, promoting, and distributing specefic locations to satisfy travelers and maintain appeal as long as possible
Destination resort- A resort property in a specefic location with a concentration of recources or facilities
Destination- The final stop of a journey, or the goal for travelers.